Shamballa Jewels is founded on a revolutionary approach to jewelry design and delivers handmade products of the highest quality. Every piece of jewelry can be designed, produced and customized to be 100% unique and personal for the customer which makes it essential for retailers all over the world to access previous orders and showcase possible justification alternatives based on their inventory.
A Holistic Solution With Many Advantages
The new order management system contains a wide range of advantages that help optimize Shamballa Jewels' workflows. Among others, the following advantages are relevant to highlight:
- Customer Experience
The 3D jewelry designer enables customers to experience jewelry in 3D before ordering. The tool makes it possible for everybody to visualise all possibilities and make their own unique designs online or on iPad in stores.
The solution secures that prices are always up to date worldwide, and makes visible all available justification possibilities in the individual, local shops.
- Fewer errors
The production can see exactly what has been ordered with precise item number and visualization.
- Smooth and Fast Delivery
The digital order management system ensures that the production team can see the exact orders with item numbers and visualization. From the moment a piece of jewelry is ordered, the customer and retailer can follow its journey and see how far in the process it is till the time it is finished and can be handed over to the customer.
With the solution, Shamballa Jewels has gained an efficient order management system that makes it easy to give unique and personal experiences to customers all over the world.